CLIENT CHARTER OF KEMAMAN MUNICIPAL COUNCIL
NO |
ITEM |
1 |
To make payments for work claims and supplies at least within 14 working days from the receipt date of completed documents. |
2 |
To resolve all complaints within 14 working days (for complaints not involving any financial allocation) |
3 |
|
4 |
To process and issue the Building Plan Application approval letter within 37 days from the completed application receipt date along with the supporting review by the technical department. |
5 |
To conduct urban landscape beautification once in 3 months |
6 |
To issue the complete Planning Permission Results within 57 days |
7 |
To conduct seizure of motorcycle and clamping of tyres for motorcycles violating the provisions under the Road Traffic Order at least twice a week |
8 |
To ensure the official website is updated within 3 working days. |
9 |
To ensure 70% of the parking meter is in good and functioning order throughout the operations period |
10 |
To inform hall and mini stadium rental application results to applicants within 3 working days |
11 |
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12 |
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*Amended on 11 October 2011